COLLECTION OF INFORMATION
In connection with your use of the Portal, we may collect Personal Information such as names, email addresses, phone numbers, name of employer, position/role in the organization, location, username and encrypted password to access the Portal and other information. We may also collect Patient Information such as names, unique identifiers, gender, age, email address, postal address, health care provider, medical tests ordered, and results of those tests, such as the patient’s weight and blood pressure. When you enter Patient Information in the Portal that may be considered protected health information, you represent and warrant that the collection and disclosure of such information complies with all applicable laws and that you have provided required notices to patients about whom the information pertains and/or obtained any required consent or permission before entering the information on the Portal.
We do not intend to transfer your Personal Information or Health Information to any third parties without your consent, except under the limited conditions described under the section entitled “Use and Disclosure of Information” below.
NO COLLECTION OF CHILDREN’S PERSONALLY IDENTIFIABLE INFORMATION
USE AND DISCLOSURE OF INFORMATION
When you access the Portal, we may place a “cookie” on your device. A cookie is a file that a website can store on your web browser, computer, or device and later retrieve. A cookie allows the Portal to recognize you as a prior user and provide us with information regarding your use.
Cookies set by the website you are visiting are normally referred to as “first-party cookies,” and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e., third parties) are called “third-party cookies,” and can be used to track you on other websites that use the same third-party service.
Cookies we use can be categorized as one of the following: (i) Essential Functionality Cookies; (ii) Non-essential Functionality Cookies; (iii) Statistics Cookies and; (iv) Marketing Cookies.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. For example, we may use Captcha cookies to distinguish between humans and bots when the Portal is accessed.
Statistics Cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing Cookies allow for the collection of visitor behavior for statistical purpose and to track visitors across devices and marketing channels.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Our Portal is not currently configured to respond to Do Not Track signals. In order to potentially identify cookies on our Portal, you may use a browser plug-in that scans a website for cookies. We do not guarantee the accuracy, effectiveness and/or security of any such browser plug-in.
You may choose whether to receive some interest-based advertising by submitting opt-outs. Some of the advertisers and service providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding interest-based advertising, visit http://www.aboutads.info/choices, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices. Please be aware that, even if you are able to opt out of certain kinds of interest-based advertising, you may continue to receive other types of ads. Opting out only means that those selected NAI/DAA members should no longer deliver certain Interest-based Advertising to you, but does not guarantee that you will no longer receive any targeted content and/or ads (e.g., from other advertising networks). Also, if your browsers are configured to reject cookies when you visit these opt-out websites, you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), or you shut down or restart your device or browser, your NAI / DAA browser-based opt-out may not, or may no longer, be effective.
We may use pixel tags (also known as pixel gifs or web beacons) and other methods to gather information about the emails we send to Agencies, Users and/or Providers. Pixel tags are tiny graphic files that are included in our HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access our servers to retrieve the pixel tag file, allowing us to record and store information such as email address, date and time the recipient viewed the email message, if the recipient’s email program is capable of receiving HTML, and other logging information. We may use this information to optimize delivery of future messages to specific recipients.
ONLINE TRACKING / DO NOT TRACK SIGNALS
“Do Not Track” (DNT) signals are options available on your browser to tell operators of websites that you do not wish to have your online activity tracked. The Portal is not currently set up to respond to these signals. If you choose to block cookies and other trackers, certain features of the Portal may not work. On a mobile device, you may also be able to adjust your settings to limit ad tracking.
YOUR ACCESS TO INFORMATION
As a user of the Portal, you are the primary source of information entered in the Portal. As such, you are responsible for the accuracy and completeness of the information you enter in the Portal. Information entered in the Portal, including Personal Information and Patient Information is accessible from the Portal. If you would like to modify such information, please contact us in writing as described below. We will make reasonable efforts to modify any such information as soon as reasonably practicable.
We will use reasonable efforts to assist you in responding to requests by consumers wishing to exercise their rights under applicable laws.
WE OPERATE IN CANADA AND THE UNITED STATES
INFORMATION SECURITY; NO LIABILITY
We strive to protect the information entered in the Portal, including Patient Information; however, we urge you to take every precaution to protect the confidentiality, integrity and accessibility of the information you enter on the Portal by adopting reasonable security procedures including, but not limited to securing usernames and passwords that provide access to the Portal, establishing and implementing procedures and policies to regulate access to the Portal and monitoring compliance with these policies and procedures.
You understand that electronic communications may be accessed by unauthorized parties when communicated across the internet, network communications facilities, or other electronic means. You understand and agree that we are not responsible for any electronic communication or any of your information which may be lost, altered, intercepted, or stored without authorization during the transmission of any data whatsoever across networks not owned or operated by us.
QUESTIONS AND CONTACT INFORMATION